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KHYBER PAKHTUNKHWA RIGHT TO PUBLIC SERVICES ACT, 2014

Soon after assuming power in the KPK, the PTI led coalition government embarked upon on the agenda of change. The focus of the agenda was to introduce a culture of "Good Governance" in the province. As a first step a "Charter of Good Governance Legislative Framework" was prepared and a few landmark laws were enacted through the Provincial Assembly, which inter-alia included the KPK Right to Public Services Act 2014. The sole objective of this law is to improve public service delivery. The law provides for:-

     1. Time bound delivery of public services to citizens.

     2. Making government functionaries liable to penalty if they fail to provide services to citizens in a timely and transparent manner.

     3. Compensation to citizens for not having received the desired service in the prescribe time limit.