Right to Public Services Commission
(RTPS), a statutory body, established under an Act of Provincial Assembly.
Commission is headed by Chief Commissioner and assisted by two Commissioners plus
supporting staff. The core functions of Commission is to, through office of
District Monitoring Officers (DMOs) in each district, monitor administration of
notified public services with focus on specified timelines, quality and
transparency. So far Twenty four (24) services notified, three more proposed.
Range of services is quite broad and includes Revenue, health, security,
domicile, licenses and municipal services. Commissioners and Deputy
Commissioners have been declared as Chairperson Divisional and District
Steering Committees, respectively. Focal Persons for all the departments,
districts and divisions nominated.
Every eligible person is entitled to notified public services within specified time, with quality and transparent manner. Appeal can be filed to the appellate authority and the Commission, both, having powers of civil court. Fine can be imposed on the delinquent designated officials plus initiation of disciplinary proceeding.